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Car Rental Overview - Australia

When will I be charged for my car rental in Australia?
Thu, 11 Apr, 2019 at 12:10 PM
When you collect your hire car, the car rental company will ask for your debit or credit card to preauthorized payment (pending) for the estimated total ren...
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What is a Rental Agreement in Australia?
Thu, 11 Apr, 2019 at 12:13 PM
A Rental Agreement is the contract between the Customer and the Car Rental Company that must be agreed to & signed by the Customer before getting on you...
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Do I have to fill the car with fuel when I return it to the rental company depot in Australia?
Thu, 12 Jul, 2018 at 11:47 AM
Yes. At the end of your journey, you must return the car to the rental depot with a full tank of fuel. If the fuel tank is not full, the car rental company ...
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What happens if the rental vehicle is damaged or stolen while in my possession in Australia?
Thu, 11 Apr, 2019 at 12:18 PM
If the vehicle is damaged while in your possession, in the first instance the car rental company will inspect the vehicle to estimate the damage repair cost...
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Who can drive the rental car during the rental period in Australia?
Thu, 11 Apr, 2019 at 12:30 PM
All persons that intend to drive the vehicle must be listed on the Rental Agreement with the car rental company when you collect your hire car. Specific dri...
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What drivers licence requirements apply when hiring a rental car in Australia?
Thu, 11 Apr, 2019 at 12:33 PM
All drivers must hold a full, current, unrestricted drivers licence that is valid for the whole rental period that has been valid for a minimum of 1 year.  ...
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How do I notate pre-existing damage on the rental car to ensure I am not charged for damage I did not cause in Australia?
Thu, 11 Apr, 2019 at 12:36 PM
At the start of your rental, before you drive the vehicle, fully inspect the vehicle and mark up any damage that you notice (both on the interior and exteri...
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Can I smoke in my rental vehicle in Australia?
Thu, 11 Apr, 2019 at 12:38 PM
No. None of our suppliers permit smoking in their vehicles. It is an offence in some Australian states to smoke in a vehicle where some passengers are u...
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What happens if the car breaks down due to mechanical fault or issue during the rental period in Australia?
Thu, 11 Apr, 2019 at 12:49 PM
Where the vehicle breaks down during the rental period, you need to contact  the car rental company road side assistance, they will recover and repair the v...
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How do I pay for toll roads in Australia?
Wed, 7 Jun, 2023 at 1:08 PM
The staff at the counter will provide local information at the pickup depot.  The car rental providers have e-tags in their vehicles that read when you ...
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