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Restrictions & Policies

Can I take my rental car between the North and South Island in New Zealand?
Tue, 1 May, 2018 at 2:00 PM
None of our suppliers permit you to take your vehicle on the Interislander Ferry between the North & South Island of New Zealand. You will need to retur...
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How old do I need to be to hire a car in New Zealand?
Tue, 1 May, 2018 at 11:59 AM
In most cases you need to be a minimum of 25 years old, but in some cases you can still rent a car if you are over 21 years old. In this case a mandatory su...
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What happens if I receive a speeding fine in New Zealand?
Tue, 24 Apr, 2018 at 12:51 PM
Your car hire company will take one of the following actions:  1. Charge your credit card for the amount detailed on the fine. 2. Supply your informati...
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Why are my flight details important in New Zealand?
Wed, 2 May, 2018 at 9:39 AM
There are two important reasons why this information is helpful on reservations.The flight information indicates to the car rental company where to have your...
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Are seatbelts required in New Zealand?
Tue, 24 Apr, 2018 at 12:51 PM
Legislation in New Zealand requires that the driver and all passengers must wear correctly fitted seat belts. Children under the age of seven years must be ...
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Can I travel with pets in New Zealand?
Thu, 3 May, 2018 at 11:01 AM
As each location is different, feel free to contact our Customer Care Team and they can confirm with the specific depot. Suppliers will generally allow ...
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Can I make a reservation for a one-way car hire in New Zealand?
Thu, 3 May, 2018 at 11:03 AM
Yes. All of our suppliers allow one way rentals on the VroomVroomVroom website. Please note that one way rentals may incur a one way fee, though this fee wi...
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What documents will I require to pick up my rental car in New Zealand?
Thu, 3 May, 2018 at 3:54 PM
When you pick up a rental car in New Zealand, you will need to present your driver's licence, which you must have held for a minimum of 12 months. If yo...
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Do any driving restrictions apply in New Zealand?
Thu, 3 May, 2018 at 3:59 PM
In New Zealand, there are a few areas where you are not permitted to take your rental vehicle. You are not permitted to take the car off sealed roads, or pa...
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Is roadside assistance included in my car rental booking in New Zealand?
Thu, 3 May, 2018 at 4:08 PM
Our suppliers provide some level of roadside assistance. If you experience any problems on the road and need to contact roadside assistance, you will find a...
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