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Booking, Cancellation & Modification

How do I cancel or modify my booking in New Zealand?
Wed, 2 May, 2018 at 9:34 AM
To cancel your booking online, you can use our Booking link. If you wish to modify your booking in any way you will need to contact our Customer Care Team. ...
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Will I be charged if I do not show up to collect my rental car in New Zealand?
Wed, 2 May, 2018 at 9:37 AM
No. However, if you do not require a vehicle please cancel the booking at least 24 hours prior to the pick up time. You can cancel your booking online, or c...
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How do I book a rental car in New Zealand?
Tue, 1 May, 2018 at 11:35 AM
It is easy to book a rental car in New Zealand with VroomVroomVroom. Firstly specify your pickup and drop-off locations, and fill in your preferred dates an...
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I have not received my booking confirmation email in New Zealand.
Thu, 3 May, 2018 at 9:53 AM
If you've booked a car in New Zealand with VroomVroomVroom and you have not received your confirmation email, you should check your spam or trash, as s...
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What happens when I click 'Book' and the page says 'Unavailable' in New Zealand?
Thu, 3 May, 2018 at 9:38 AM
If you see the message "Unavailable" while you are making a booking in New Zealand, this may mean that your session has either timed out, or the r...
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Can I extend my car rental in New Zealand?
Thu, 3 May, 2018 at 4:05 PM
If your plans change and you need to extend your car rental in New Zealand, it will depend on availability. If you have not yet picked up the vehicle, you c...
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