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Booking, Cancellation & Modification - USA

Can I cancel my booking in the United States?
Thu, 5 Jul, 2018 at 12:30 PM
Yes, you are able to cancel your booking free of charge if it is prior to 48 hours from pick up.  Please let us know if you need your reservation cancelled ...
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How do I modify my booking in the United States?
Thu, 5 Jul, 2018 at 12:32 PM
You can modify your car rental booking by contacting our Customer Care Team. You can do this via phone, email or live chat, or alternatively by just replyin...
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Why are flight details important in the United States?
Thu, 5 Jul, 2018 at 12:34 PM
One of the reasons why car rental companies request your flight information is because if your flight is delayed, they will ensure a staff member is availab...
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Why can't I see the car I want in the search results in the United States?
Thu, 5 Jul, 2018 at 12:35 PM
Suppliers send the available cars to the VroomVroomVroom based on the travel details you entered on our search box.  If the vehicle group is sold out, nor u...
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Can I hire a car today in the United States?
Fri, 4 May, 2018 at 12:26 PM
Most locations require at least three hours notice before pick up, and some require 24 hours. When you run your search, those that can confirm your booking ...
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Why am I receiving the message 'Unable to Book' in the United States?
Thu, 5 Jul, 2018 at 12:36 PM
Our suppliers operate on a supply and demand basis. If you book and the page says 'unable to book', it may mean you may be trying to search invali...
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I have not received my confirmation email for my United States booking.
Thu, 5 Jul, 2018 at 12:38 PM
Your VroomVroomVroom booking is transmitted "live" from each car rental company's reservation system. You should receive a confirmation email...
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