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Customer Top Questions - Australia

The questions that our customers ask most often.

Can I take my rental car on a ferry in Australia?
Thu, 12 Jul, 2018 at 11:38 AM
No. If a rental vehicle is taken on a ferry for travel over bodies of water, the vehicle will be void of insurance during the ferry trip. Purchased excess r...
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Is roadside assistance provided in Australia?
Tue, 24 Apr, 2018 at 12:00 PM
All our suppliers have roadside assistance in some form for breakdowns. They each have varying procedures in place depending on the type and location of the...
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What is the minimum age to rent a car in Australia?
Tue, 24 Apr, 2018 at 12:00 PM
In most cases you will need to be over 21 years old. For drivers aged between 21 and 25 a mandatory surcharge usually applies and there are restrictions on ...
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Can I travel with my pets in Australia?
Fri, 15 Jun, 2018 at 4:28 PM
As each location is different, it is best to contact our team if you plan on travelling with a pet, and they can get in touch with your pick-up depot. Car r...
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