Knowledge Base

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Booking Process - USA

Can I book a one-way rental?
Mon, 19 Feb, 2018 at 10:36 AM
Most suppliers allow one-way rental for neighboring locations. To find out if your one-way rental is possible, please visit www.VroomVroomVroom.com - ente...
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Why are flight details important?
Mon, 19 Feb, 2018 at 10:29 AM
Delays can occur if no flight numbers are available.  Also, if your flight is delayed, staff will ensure a staff member is available for a confirmed reservat...
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Can I hire a van or minibus?
Mon, 19 Feb, 2018 at 10:32 AM
7 and 8 seat vans are offered on our comparison. When you run a search using our search box, all available vans will be included. Access them by scrolling...
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Why can't I see the car I want in the search results?
Mon, 19 Feb, 2018 at 10:33 AM
Suppliers send the available cars to the VroomVroomVroom based on the travel details you entered on our search box.  If the vehicle group is sold out, nor u...
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Can I hire a car today?
Mon, 19 Feb, 2018 at 10:40 AM
Most locations require at least a-3 hour notice before pick up, some are 24 hrs. When you run your search, those that can confirm your booking will come up ...
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Is your site secure?
Mon, 19 Feb, 2018 at 10:50 AM
Yes, when you enter your details, they are sent using high encryption SSL. This means that your details are protected. 
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Why am I receiving the message 'Unable to Book'?
Mon, 19 Feb, 2018 at 10:51 AM
Our suppliers operate on a supply and demand basis. If you book and the page says 'unable to book', it may mean  you may be trying to use a ...
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I have not received my confirmation email.
Mon, 19 Feb, 2018 at 11:04 AM
Your VroomVroomVroom booking is transmitted "live" from each car rental company's reservation system. You should receive a confirmation ema...
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